Edit license consumers

You can edit the information on license consumers.

Limitations

If you edit license consumers in the UI console when you have integrations in place for maintaining the license consumer data, those changes are not automatically updated to the integrated external systems. The changes will also be overwritten by any following updates from the external systems to 10Duke Scale.

Edit a license consumer in the UI console

1. In the left sidebar, go to LICENSING > License consumers. The list of license consumers opens.

   (Or, go to a customer’s license consumer list.)

2. Click the pen icon for the license consumer you want to edit.

3. Edit the license consumer’s details in the same way as when creating a license consumer.

   You cannot change a license consumer’s type from license key to person or device, or change the other types to license key.

   You also cannot edit the name of a license consumer of type license key (the name is the license key itself), nor define a connected identity ID.

Edit a license consumer through the API

Use the following License Management API operation:

Next steps

In cases where the person who purchased the license and who consumes the license are the same person, make sure to keep the customer and license consumer data in sync. For example, if you updated the name or email address of a license consumer of type person, and the license consumer is associated with a B2C customer, check if the same updates need to be made to the B2C customer.